Introducing Our Newest Integration: Meet LEX Reception

At MyCase, our primary goal is to make it easy for law firms to use the technology they need to provide their clients with the best possible representation. One way we do that is by building flexibility and customization into our software through new product updates and integrations. That’s why we’re thrilled to announce our newest integration with LEX Reception, a 24/7 legal reception service that provides call answering, legal intake, live chat support, and more. With this integration, your firm will never miss another call and can focus on improving the overall client experience.

Why LEX Reception?

Did you know that 80% of callers who are sent to voicemail don’t leave a message? This means missing a single call could determine the difference between gaining or losing a client.

With LEX, MyCase customers can ensure that every potential client gets the prompt attention they deserve. Their team consists of live professionals who are available all day, every day. You read that right! Now your firm can sit back and relax with the confidence that you’re not missing out on any new opportunities.

Make a Great First Impression 

Your firm’s reputation matters. MyCase customers can now work with peace of mind knowing that the LEX staff will handle every incoming call with professionalism, empathy, and efficiency. This paves the way to build strong client relationships in the future.

You’re in the Driver’s Seat 

Whether you need legal intake specialists or call handling experts, LEX allows your firm to decide how calls should be managed. With custom scripts, you can ensure your firm is collecting the information it needs. Some quick wins include:

• Get more control of your contact management by integrating LEX into your MyCase account.
• All your LEX calls will be added automatically to your MyCase call log, giving you the option to segment them as contacts or leads.

Focus on What Matters 

Attorneys are no strangers to busy schedules, and tackling incoming calls only adds to the stress. With this integration, MyCase customers can outsource call management and rest easy knowing that client communications are in good hands. This, in turn, will allow your firm’s employees to spend more time optimizing client outcomes and representing them in the best way possible.

There’s no time to waste – get started today with MyCase’s newest time-saving integration, which ensures that every current and potential client of your firm has the most fulfilling experience.

MyCase customers can learn how to set up LEX Reception here.