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MyCase Software Reviews and Testimonials

Over 15,000 firms choose MyCase for their case management needs.

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MyCase legal software’s Capterra and G2 awards

MyCase is Top Rated by Our Customers!

For many years, MyCase has been rated at or near the top in many legal software categories. Capterra and G2 are industry leading review collection sites trusted by many to provide unbiased information on software.

Leader

MyCase has been recognized as an industry leader in Legal Document Drafting, Legal Case Management, Legal Practice Management, and Legal Billing on G2

MyCase is awarded Industry Leader in Legal Document Drafting, Legal Case Management, Legal Practice Management, and Legal Billing by G2 in 2022 and 2023
Capterra Shortlist

MyCase is rated as the #1 law practice management software on the 2022 Capterra Shortlist

MyCase is awarded the #1 law practice management software on the 2022 Capterra Shortlist
Momentum Leader

MyCase ranks as one of the fastest growing products in the legal software industry on G2

MyCase is awarded Momentum Leader in the legal software industry by G2 in 2022
Best Ease of Use

MyCase customers recognized how easy-to-use our products are on Capterra

MyCase is awarded Best Ease of Use by Capterra in 2022
Best Customer Support

MyCase Customer Support rated as best-in-class by Software Advice

MyCase is awarded Best Customer Support by Software Advice in 2022
Read MyCase reviews on G2

How does MyCase stack up against our competitors?

What makes MyCase stand out in legal case management software? We built our easy-to-use technology around lawyers’ specific needs, providing an intuitive and robust law practice management solution that increases law firm efficiency and profitability.

Ease of Use

MyCase’s intuitive legal case management software and features like customizable intake forms, unlimited eSignature, smart time finder, and premium reporting help law firms streamline and grow their business, increasing revenue by 38%.

  • MyCase: 9.0
  • Legal Case Management Average: 8.2

*The G2 “Ease of Use” score indicates customers’ satisfaction with the solutions offered and by how user-friendly the features are within the software.

MyCase software is rated 9 out of 10 for ease of use, compared to an average of 8.2 out of 10 for other legal case management software.

Quality of Support

MyCase’s team of Support Specialists has the experience and knowledge to give your firm complete and prompt support via phone, email, or virtual chat. Our live support staff are committed to answering your phone call by the second ring.

  • MyCase: 8.8
  • Legal Case Management Average: 8.4

*G2’s “Quality of Support” scores reflect customers’ satisfaction with the customer service, including availability, troubleshooting, and problem-solving provided by a software’s support resources.

MyCase software is rated 8.8 out of 10 for quality of support, compared to an average of 8.4 out of 10 for other legal case management software.

Ease of Setup

With no contracts, no hidden fees, and a team of onboarding experts to help every step of the way, getting started with MyCase is quick and easy. In fact, most new customers can get up and running in as little as 3-5 business days.

  • MyCase: 8.4
  • Legal Case Management Average: 7.8

*G2’s “Ease of Set Up” scores are determined by customers’ satisfaction with the convenience of the set-up process and the amount of time it takes to implement the software.

MyCase software is rated 8.4 out of 10 for ease of setup, compared to an average of 7.8 out of 10 for other legal case management software.

Leading law firms choose MyCase legal software

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"The client interaction and the client portal are among the best things we have ever had to help with communication with the clients. "
Shelbi C.
"The best thing about this software program is that we only need this one program for all of our needs."
Jessica J.
"The time keeping is incredibly easy to use, the invoicing and ability for clients to pay is fantastic, the ability to execute documents remotely is unparalleled and the chance to communicate with our clients through the portal cannot be beat. "
Sam A.
"MyCase has been the technological, and case management backbone of supporting our firm's case management and ensuring timeliness in our cases."
Amy A.
"I use MyCase on every single case that I have. As I have become more familiar with the software, I use more and more features. My clients love it and although I am a sole practitioner, I feel very professionally competitive because of the software."
Page M.
"The customer service of MyCase is amazing. Everyone that I talk with on their support line is very knowledgeable of the software. They are always trying to help any way they can. I really like how MyCase listens to their customers and actually implements suggestions that are made."
Clint H.
"My experience with MyCase has always been positive. I am able to contact representatives and provide feedback whenever I need to and suggest things that will enhance my experience."
Shannon W.
"The customer service of MyCase is amazing. Everyone that I talk with on their support line is very knowledgeable of the software. They are always trying to help any way they can. I really like how MyCase listens to their customers and actually implements suggestions that are made."
Clint H.
"MyCase has allowed me to consolidate all of my client files into a single virtual space, giving me and my clients access to all documents at all times. It is also secure and puts my clients at ease that their sensitive information is not being exchanged of email servers."
Dana B.
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Proud to be chosen and ranked as the #1 law practice management software by our customers.

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