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In part one of the 2023 Benchmark Report, we analyze data to determine how work gets done in firms and highlight key benchmark productivity KPIs to track in your firm.We analyzed productivity data from MyCase to better understand how different features are used by legal professionals in various practice areas and how the productivity KPIs of different practice areas and various-sized law firms compare.
About the author
Nicole BlackSenior Director, SME and External Education
Niki Black is an attorney, author, journalist, and Legal Technology Evangelist at MyCase, a leading law firm practice management software company, and LawPay, the #1 legal payment processor. She regularly writes and speaks about the intersection of law and emerging technology. She is an ABA Legal Rebel and is listed on the Fastcase 50 and ABA LTRC Women in Legal Tech